Shipping policy

1. Order Processing & Dispatch

  • Orders are processed within 1–3 business days after payment confirmation.

  • During peak seasons (festive sales, holidays), dispatch may take up to 4–5 business days.

  • You’ll receive a shipping confirmation email/SMS with your tracking number once your order is dispatched.

2. Shipping Methods & Partners

We partner with leading courier services for secure and reliable delivery:

  • Delhivery, Bluedart, Ekart, DTDC, India Speed Post, etc.
    Delivery service used depends on your location and service availability.

All orders are shipped in tamper-proof, secure packaging to ensure your valuable jewelry arrives safely.

3. Delivery Time Estimates

Shipping Type Delivery Time
Domestic (within India) 3–8 business days
International 14–30 business days (varies by country)

Delivery time may vary due to local customs, public holidays, or logistical issues.

4. Shipping Charges & Free Shipping

  • Free Standard Shipping on prepaid orders above a certain order value (e.g., ₹___).

  • For orders below this amount or Cash on Delivery (COD), a fixed shipping charge of ₹___ will be applied.

  • International shipping charges are calculated based on weight and destination at checkout.

(You can update the specific values based on your pricing strategy and costs.)

5. Order Tracking

Once your order is shipped:

  • You’ll receive a tracking link and tracking ID via email/SMS.

  • You can track your parcel in real time via the courier’s website.

6. Address & Delivery Guidelines

  • Please provide accurate shipping address, PIN code, and contact number to avoid delivery delays.

  • Orders require a signature upon delivery.

  • If the package is damaged/tampered, please refuse to accept it and contact our support team immediately.

7. International Shipping (If Applicable)

For international deliveries:

  • Customs duties, taxes, and import fees (if any) are borne by the customer.

  • Delivery timelines vary by country and customs processing.

8. Shipping Restrictions

  • Some remote or restricted areas may take longer for delivery.

  • Orders cannot be redirected once dispatched.

9. Delayed Shipment / Exceptions

We strive to deliver orders on time, but delays may occur due to:

  • Natural calamities

  • Courier issues

  • Incorrect address

  • Customs hold-ups (for international shipments)

In such cases, we’ll keep you updated on the status.

10. Contact Information

For all shipping queries or support:
Email: support@meiva.in
Phone: +91 9503386668